Last updated: August 3, 2026
This Privacy Policy explains how Afori ("Afori", "we", "us", or "our") collects, uses, stores, and protects personal information when you browse our website, create an account, add products to a cart, submit a request for quotation (RFQ), contact us, or use our questions and answers features.
1. Information We Collect
Depending on how you use Afori, we may collect:
- Account information: username, email address, company, phone number, password credentials, account status, and registration records.
- Enquiry and RFQ information: contact details, requested part numbers, quantities, target prices, notes, attachments, and related communications.
- Cart and account activity: products saved to a cart, RFQ history, questions submitted, and account preferences.
- Contact and Q&A information: your name, email, company, phone number, subject, question, message, and any information you choose to include.
- Technical and usage information: browser and device information, IP address, request logs, pages viewed, searches, and interactions used to operate, secure, and improve the service.
2. How We Collect Information
We collect information directly from you when you register, contact us, submit an RFQ, ask a question, or otherwise provide information. We also collect limited technical and usage information automatically when you use the website.
3. How We Use Information
We use personal information to:
- create and secure customer accounts;
- maintain carts and connect sourcing activity to an account;
- review and respond to RFQs, product enquiries, support requests, and questions;
- communicate about requested products, quotations, availability, and service updates;
- prevent fraud, misuse, security incidents, and technical failures;
- operate, analyse, troubleshoot, and improve the website and our services; and
- comply with applicable legal and regulatory obligations.
4. Browser Storage and Similar Technologies
The current Afori service primarily uses browser storage to keep sign-in sessions and cart information available on your device. Essential server and security technologies may also be used to deliver the website. If we introduce non-essential analytics, advertising cookies, or similar tracking technologies, we will update this policy and provide controls where required by law.
5. How We Share Information
We may share information with service providers that support hosting, security, communications, storage, product sourcing, and customer support. We may also disclose information when required by law, to protect users or our services, in connection with a business reorganisation, or when you direct or authorise us to do so. Service providers are expected to process information only for the services they provide to us and subject to appropriate safeguards.
6. International Processing
Our users, suppliers, and service providers may be located in different countries. As a result, information may be processed outside the country where you live. Where required, we use appropriate contractual or legal safeguards for cross-border transfers.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account administration, enquiry and transaction records, security, dispute resolution, and legal compliance. Retention periods vary according to the type of information and applicable requirements.
8. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or to request a portable copy. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.
10. Children
Afori is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Policy
We may update this Privacy Policy as our services or legal obligations change. The updated version will be posted on this page with a revised date. Material changes may also be communicated through the website or account notices.
12. Contact Us
To ask a privacy question or exercise a privacy right, please use our Contact Us page.
Policy version: 2026-08-03